Natural Search Blog


Independent Contractors Excluded from Google Maps

My article on How To Get On Google Maps Without An Address pubbed today on Search Engine Land – it outlines one of the top most frustrating issues facing some small businessmen who need to have listings in directories without including their street addresses. Google Maps, by policy, does not display listings for those who do not have street addresses, so smaller providers who might actually provide the best quality service work are left out in the cold when users perform local searches. Independent contractors (like plumbers, electricians, building contractors, etc) are the most affected by this issue, but some other businesses are also impacted.

My perception is that this lack of what is something of a standard among traditional yellow pages directories is due to Google’s desire to provide best user-experience. In a map search display, does it make sense to display items which can’t be pinpointed to the map?

My opinion is that it does make sense to do so, (more…)

Superpages.com Adds More User-Generated Content to the Local Mix

About a week ago, Idearc announced that Superpages.com had introduced more user-content features.

Superpages adds Web 2.0 Features
(click to enlarge)

Previously, the primary component of user content on the site was limited to user ratings and reviews associated with business listings.

Some of the new features this recent upgrade added include allowing all users to enhance basic biz profile information, uploading pictures of organizations, wiki-like biz listing “blog” features which could allow simplistic blogging by businesses and/or could be used as a consumer comment or Q/A zone for each business since any user could submit info to them.

Of all the top online yellow pages and local search sites, I believe that Superpages may now have the distinction of having the greatest (more…)

ThinkLocal.com – Network Solutions’ Entry in Local Search

I noticed that Network Solutions has quietly added a play in the local search / IYP space – ThinkLocal.com. The site includes maps, weather, a yellow pages like search for businesses, and user review features.

ThinkLocal.com

I’ve thought for years that a site which allows people to search specifically for business websites would be a killer app, and Network Solutions has always had enough data to provide that very sort of thing through their status as a major domain name registrar. Unfortunately, I think no one site ever created a sufficiently broad directory of business websites, and Google, Yahoo! and MS Live have all evolved to fill that gap to some degree (it’d still be great to have the ability to only search for biz websites and not get unrelated content).

ThinkLocal doesn’t appear to be purely built from Network Solutions’ database, though. I found (more…)

Am I an SEO Dog? More On Toasting of Internet Yellow Pages

Donna Bogatin apparently disagreed with my article at SEL entitled “Google Trends: Yellow Pages Will Be Toast in Four Years“, posting a bit of a lurid headline herself: “Yellow Pages Trash Talking: The SEO Dog in the Google Local Fight“.

I didn’t really think that my article was quite “trash talk“, and I’m assuming from the article content that the “SEO Dog” referred to was perhaps myself, or perhaps the “dog” is my article conclusions, fighting for the ostensibly narrow viewpoint of all SEOs. Aside from the somewhat scathing disembowelment attempted, I thought it’d be informative for me to address some of the logic-faulty conclusions that were drawn.

(more…)

Search Engine Optimization through Yellow Pages

Yellow Pages & SEOThere’s an interesting thread that appeared on Greg Sterling’s blog on Using IYPs as an SEO Strategy.

Some of the commentators pointed out that yellow pages ads are pretty costly, compared with those of the search engines. So, is using yellow pages as part of a search marketing campaign worthwhile for traffic and good for ROI? My answer is: Yes, yellow pages can and should be used as a major component of local search optimization. Yellow pages can be used for SEO, and here’s some details on how to approach it.

(more…)

Yelp opens API for developers

Michael Arrington reported today how Yelp has released their API, allowing developers to dynamically query and display their yellow pages listings, reviews and content for display on any websites. The terms are fairly generous, allowing developers to have up to 10k of queries per day, and relatively few restrictions on display.

Yelp API for developers

This is a really cool thing for an IYP site to do…

(more…)

Could Nanotechnology Save Print Yellow Pages?

Technological evolution continues to change our everyday lives, and the speed of changes over the last two decades has caused an acceleration of impacts to traditional forms of business. Nowhere is this more evident than in the impact to usage of printed yellow pages directories. Once the mainstay for locating businesses, many consumers now treat the books as doorstops or fireplace kindling.

The Yellow Pages Association‘s annual report and other research indicates that consumer usage of print directories is on the decline while usage of online yellow pages and local search are increasing. The main divergence of opinion seems to be in how long it will be before print dies completely – ten years, fifty years, or a century? Simba research indicates that profits of core yellow pages are down while independent publishers are increasing at double-digit rates, indicating that advertisers continue to see value in print YP exposure. Even though the print biz still has lots of money and usage, those who have watched tech trends during the Information Age know that transitions of this sort can often reach a tipping point rapidly, perhaps rendering print YP irrelevant at the closer end of the timeline estimates.

In all the rush to sound the death-knell for print most folks are looking upon it as merely a dinosaur, soon to die as a result of the meteor-strike of internet search technology. But, could there be another future in store for print directories?

Nanotech and Yellow Pages

I’ve been watching developments in a number of converging lines of technology for a while now, and I foresee another potential fate for the print directories: nanotechnology. Read on and I’ll explain.

(more…)

Book Review: Getting The Most From Your Yellow Pages Advertising

Last year, I criticised a press release promoting a book by Barry Maher titled “Getting the Most from Your Yellow Pages Advertising, saying the press release was self-serving and irresponsible. I disparaged Maher, referring to him as a “so-called expert” and calling the press release “self-serving”. Maher’s press release touted advertising in print yellow pages and questioned the value of advertising online in comparison, so I was highly critical of it since I believe there’s significant value in advertising online. At the time, I thought I was justified in my criticism, since I felt he was promoting his book at the expense of bad advice to small businesses.

However, others pointed out some irony in my criticism — after all, self-promotion is by nature supposed to be beneficial to one’s self, and it’s not at all unusual to emphasize a bit of controversy to make press releases more interesting to readers. Further, Maher’s responses and comments to my blog posting were well-written, wonderfully mild, and professional — leaving me to wonder if I’d been unreasonable in my attack of the press release.

Getting the Most from Your Yellow Pages AdvertisingSo, I bought the book before Christmas from Amazon and have now finished reading it. I find that I agree with Maher’s book far more often than not, and I feel I should now apologize for my attack. While I believe in the value of online advertising and still will defend its viability, Maher’s book doesn’t attack it in an unqualified manner, and my attack on the man versus his ideas or statements was unjustified and just low. I prefer debating ideas in a logical manner, and I can’t understand why I also stooped to attacking the person in my post. I’m sorry about that, Barry!

As for the book itself, I found it to be very valuable for small businesses, particularly newbies who’ve never done yellow pages advertising before. Even the business owner who thinks they already know it all ought to read this and check some of their assumptions. Read on for a further review of the book.

(more…)

Skype Adds Yellow Pages Tools – Local Search for VOIP

Skype released a new beta version for Windows a few days ago, and it includes a new feature called SkypeFind. SkypeFind allows users to search for businesses, add in new business listings, and edit existing listings. It also allows users to review/comment on businesses, following the trend of other online directory and social media sites.

Skype

(more…)

Print Yellow Pages Vs. Online Yellow Pages / Local Search

I was noticing that Paul Haahr, an engineer I met at Google Dance last September, mentioned on his blog in January that he doesn’t like traditional print yellow pages. He consideres them to be something of a dinosaur, and his attitude is clearly communicated by his habit of leaving them to be turned into a pile of gray sludge by the rain on his doorstep when they’re delivered to his neighborhood. (I’m okay with him neglecting his directory in this way, since it’s an AT&T phone book.)

As a longtime employee of Verizon’s yellow pages directory company, I probably should act completely horrified at Paul’s disparagement of the well-established printed books, but I have to agree with his take on the matter. Print yellow pages don’t give me all the info I’m wanting any more, and the book has become something of an annoyance. It takes up space in my house, and it seems like the new replacement is always showing up about the time that I’ve only just gotten around to shelving the previous one. Online yellow pages and internet search sites have given me everything that I need.

Paul’s take on the matter is so amusing to me because it strikes a resonance with my own feelings about the whole thing. It’s a bit ironic to me (and it feels slightly disloyal!), because when I started at SuperPages nine years ago, I couldn’t really conceive of throwing away my phone books. Back then, we almost couldn’t imagine people choosing to use our online YP, because it was faster to look stuff up in the books rather than trying to use our online service!

But, stuff’s changed a whole lot. People have continuous and speedy connections to the internet, and our site responds back to queries a lot faster than in the old days. I can’t even hope to find everything I want in the print directory any more — it can’t tell me what theatre, store, restaurant, etc. is closest to my home or office. Since I live in the Dallas/Fort Worth Metroplex, I’d likely have to page through about 10 small city directories and perform distance interpolation on a map to figure out which businesses were closest to me! Fun (and geeky!) exercise, but I don’t have time for that.

Considering all this, why haven’t print yellow pages disappeared altogether? For that reason, why do merchants still spend significant amounts of their advertising budgets to have presence in the books? Are the printed books still a good business proposition? Surprisingly, they are indeed still worthwhile — read on and I’ll explain.

(more…)

RSS Feeds
Categories
Archives
Other