New Print Yellow Pages Usage Stats from comScore-TMP Study
TMP Directional Marketing and comScore announced their annual joint “Local Search Usage Study” today, and there were some interesting statistics:
- Following online local searches, consumers most often contact a business over the telephone (39%), visit the business in-person (32%) or contact the business online (12%).
- 1 out of 5 local business searchers with an Internet-accessible cell phone have conducted a local search via the mobile Web.
- Those that own wifi devices (such as the iPhone) are the most likely to conduct local business search via the mobile Web, with more than half of these respondents reporting mobile local business searching.
- 30 percent of respondents still rely on directories as their primary local business research source, despite a 3 percent decline from 2007 to 2008.
- Traditional IYP sites such as Superpages.com, YELLOWPAGES.COM, Yahoo! Yellowpages.com, etc. account for 60 percent of local IYP business searches.
- Local Search sites such as Google Maps, MapQuest, Yahoo! Local, etc. account for 40 percent of local IYP business searches.
Popularity: 4% [?]
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Posted by Chris Silver Smith of Netconcepts on 10/09/2008 | Permalink |
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Filed under: Local Search, Market Data, Yellow PagesPhone-Books, print-yellow-pages, yellow pages usage, YP
Print Yellow Pages Usage On Decline Or Not?
My article on how the “Yellow Pages Usage Stats Are Likely Wrong” went up earlier at Search Engine Land, and the details I highlight in it provide some strong circumstantial evidence that this year’s earlier industry statistics stating that print YP book usage hadn’t dropped over the year previous are likely incorrect.
As I point out, those statistics were all based on telephone polling, and those polls missed having representative samples of cell phone only households, according to their published methodology. Various research groups and government agencies have been saying that this is a significant chunk of the population — anywhere from 13.6%, growing to as much as 25% by the end of this year. (more…)
Popularity: 11% [?]
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Posted by Chris Silver Smith of Netconcepts on 07/29/2008 | Permalink |
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Filed under: Advertising, Local Search, Market Data, Yellow Pagescell phone usage, polling, polls, Yellow Pages, YP
Cool Yellow Pages Billboard Ads from Israel
Ad agency Young & Rubicam’s Israeli office came up with this great billboard and tv campaign to promote the Golden Pages — Isreal’s primary yellow pages company. This is one of the more effective yellow pages billboard campaigns I’ve seen — they’re funny, engaging, and simple enough to read when driving:

Acupuncture - billboard for Israeli Yellow Pages, the Golden Pages
Here’s their funny pinnocchio-inspired video ad.
The Y&R Israel blog shows some of these in Hebrew - I’m assuming they mocked up the ads in English primarily for promotional release distribution in America — I bet these English versions of the ads are not actually being used on billboards anywhere, but I couldn’t get confirmation from Y&R before posting this.
Click through to see some more cool billboards from the sequence…
Popularity: 21% [?]
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Posted by Chris Silver Smith of Netconcepts on 06/13/2007 | Permalink |
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Filed under: Advertising, Local Search, Yellow PagesAds, Advertising, Billboards, Golden-Pages, iyp, Online-Yellow-Pages, Yellow Pages, Young-&-Rubicam, YP
Print Yellow Pages Vs. Online Yellow Pages / Local Search
I was noticing that Paul Haahr, an engineer I met at Google Dance last September, mentioned on his blog in January that he doesn’t like traditional print yellow pages. He consideres them to be something of a dinosaur, and his attitude is clearly communicated by his habit of leaving them to be turned into a pile of gray sludge by the rain on his doorstep when they’re delivered to his neighborhood. (I’m okay with him neglecting his directory in this way, since it’s an AT&T phone book.)
As a longtime employee of Verizon’s yellow pages directory company, I probably should act completely horrified at Paul’s disparagement of the well-established printed books, but I have to agree with his take on the matter. Print yellow pages don’t give me all the info I’m wanting any more, and the book has become something of an annoyance. It takes up space in my house, and it seems like the new replacement is always showing up about the time that I’ve only just gotten around to shelving the previous one. Online yellow pages and internet search sites have given me everything that I need.
Paul’s take on the matter is so amusing to me because it strikes a resonance with my own feelings about the whole thing. It’s a bit ironic to me (and it feels slightly disloyal!), because when I started at SuperPages nine years ago, I couldn’t really conceive of throwing away my phone books. Back then, we almost couldn’t imagine people choosing to use our online YP, because it was faster to look stuff up in the books rather than trying to use our online service!
But, stuff’s changed a whole lot. People have continuous and speedy connections to the internet, and our site responds back to queries a lot faster than in the old days. I can’t even hope to find everything I want in the print directory any more — it can’t tell me what theatre, store, restaurant, etc. is closest to my home or office. Since I live in the Dallas/Fort Worth Metroplex, I’d likely have to page through about 10 small city directories and perform distance interpolation on a map to figure out which businesses were closest to me! Fun (and geeky!) exercise, but I don’t have time for that.
Considering all this, why haven’t print yellow pages disappeared altogether? For that reason, why do merchants still spend significant amounts of their advertising budgets to have presence in the books? Are the printed books still a good business proposition? Surprisingly, they are indeed still worthwhile — read on and I’ll explain.
Popularity: 5% [?]
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Posted by Chris Silver Smith of Netconcepts on 05/17/2006 | Permalink |
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Filed under: Online Directories, Yellow PagesOnline-Yellow-Pages, Phone-Books, Phonebook, Printed-Directories