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	<title>Natural Search Blog &#187; VeriSign</title>
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		<title>Verizon Hijacks Mistyped Domains</title>
		<link>http://www.naturalsearchblog.com/archives/2007/11/05/verizon-hijacks-mistyped-domains/</link>
		<comments>http://www.naturalsearchblog.com/archives/2007/11/05/verizon-hijacks-mistyped-domains/#comments</comments>
		<pubDate>Mon, 05 Nov 2007 20:37:18 +0000</pubDate>
		<dc:creator>Chris Silver Smith</dc:creator>
		
		<category><![CDATA[Domain Names]]></category>

		<category><![CDATA[Monetization of Search]]></category>

		<category><![CDATA[News]]></category>

		<category><![CDATA[Worst Practices]]></category>

		<category><![CDATA[technology]]></category>

		<category><![CDATA[InfoSpace]]></category>

		<category><![CDATA[net-neutrality]]></category>

		<category><![CDATA[VeriSign]]></category>

		<category><![CDATA[Verizon]]></category>

		<category><![CDATA[Yahoo]]></category>

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		<description><![CDATA[I was stunned today to read this report by Martin Bosworth at Consumeraffiars.com on how Verizon is delivering up custom search results pages to fiber-optic users when they misspell domain names. Since I started working from home here in the Dallas area this Spring, I&#8217;d upgraded to Verizon&#8217;s FiOS service, so this change would affect [...]]]></description>
			<content:encoded><![CDATA[<p>I was stunned today to read this report by Martin Bosworth at Consumeraffiars.com on how <a href="http://www.consumeraffairs.com/news04/2007/11/verizon_search.html" title="Verizon Overrides Internet Searches With Its Own Results" target="_blank">Verizon is delivering up custom search results pages to fiber-optic users</a> when they misspell domain names. Since I started working from home here in the Dallas area this Spring, I&#8217;d upgraded to Verizon&#8217;s FiOS service, so this change would affect me directly. Indeed, after a moment&#8217;s worth of testing, I see that I am being sent to a Verizon search results page when I type in a domain name that doesn&#8217;t exist:</p>
<p align="center"><a href="http://www.flickr.com/photos/silvery/1876815131/" title="Screen Shot of Verizon Search Results for mistyped domain"><img src="http://farm3.static.flickr.com/2407/1876815131_df3f9c3827_m.jpg" alt="Verizon Hijacking Mistyped Domains" height="184" width="240" /><br />
(click to enlarge)</a></p>
<p>It&#8217;s not all that surprising that Verizon might do this, since they oppose net neutrality, but for users like myself, this is highly undesirable. I&#8217;ve been highly complimentary about Verizon&#8217;s FiOS service, because I&#8217;ve had excellent speed and high quality from it. I work from home providing expertise around internet technologies, so it&#8217;s vital that I be able to clearly experience the internet just as the majority of the rest of internet users out there, so having Verizon meddling with what&#8217;s delivered up to me is not cool.</p>
<p>If you all recall, another company did something quite similar to this back in 2003:  Verisign previously did something quite similar when they abruptly launched their &#8220;Site Finder&#8221; service which <span id="more-422"></span>intercepted all queries to mistyped/nonexistent .COM and .NET domain names and redirected users to a similar sort of search results page that they controlled. Verisign&#8217;s action was heavily criticized for interfering with many systems&#8217; processes which expect incorrect domain requests to error out, and <a href="http://query.nytimes.com/gst/fullpage.html?res=9C04EFD8153CF937A35753C1A9659C8B63&amp;sec=&amp;spon=&amp;partner=permalink&amp;exprod=permalink" title="VeriSign Agrees to Suspend Disputed Site Finder Service" target="_blank">VeriSign agreed to suspend the service</a> after ICANN pressured them to halt it.</p>
<p>Now, Verizon&#8217;s action isn&#8217;t quite as serious, but it&#8217;s the very same sort of thing, and while it doesn&#8217;t impact the entire internet, it does impact a great many of us who work from home or do hobby programming of various sorts. It&#8217;s a bit too little, too late to point out that <a href="http://netservices.verizon.net/portal/link/help/item?case=dns_assist&amp;partner=verizon&amp;product=fios" title="Opting out of Domain Assistance" target="_blank">users can opt out of this</a>, too.</p>
<p>Now, I have my IE browser configged such that it uses a particular service when auto-correcting for this sort of thing, but I don&#8217;t have this set up in FireFox, and in that browser I&#8217;m getting that Verizon page.</p>
<p>Verizon is making money off of ads delivered on that search results page, so this was intentionally done to their already-paying subscribers in order to increase profits. Unfortunately, a great many of us do not want this sort of &#8220;assistance&#8221; when browsing the internet, and we get irritable when companies are aggressively inserting themselves between us and the normal process of interacting with the internet.</p>
<p>By the way - for one mistyped domain I did, it appeared that InfoSpace was powering the search results. For another, it was Yahoo! powering the search. I&#8217;d suggest that neither of those companies should associate themselves with this sort of business. InfoSpace results:</p>
<p align="center"><a href="http://www.flickr.com/photos/silvery/1876822888/" title="Verizon Autocorrect of Domain"><img src="http://farm3.static.flickr.com/2141/1876822888_23750242b0_m.jpg" alt="Verizon Redirects Misspellings" height="160" width="240" /><br />
(click to enlarge)</a></p>
<p>Verizon: not cool! I shouldn&#8217;t have to go in and opt-out of this sort of thing, and you should&#8217;ve notified me in advance before interfering with my internet access. Are you using the same software that the Chinese goverment uses to control their citizen&#8217;s internet access?</p>
<p>Verizon has tried to fight off net neutrality through propaganda, issuing statements like that of Peter Davidson, Verizon&#8217;s senior vice president for federal government relations:</p>
<blockquote><p><em> &#8220;&#8230;Net Neutrality - better named Net Regulation - is trying to solve a problem that doesn&#8217;t exist&#8230;&#8221;</em></p></blockquote>
<p>Um&#8230;. they&#8217;re just not convincing me with stuff like what they&#8217;ve done in this example.</p>
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